“Where’s My Order” Is Eating Your Support Team Alive.

Every order-status question and return request is a ticket, and by the time someone answers, the customer is already frustrated — or has filed a chargeback instead of waiting.

We answer order-status instantly from your own order data, check return eligibility against your stated policy with the exact rule cited, and escalate honestly the moment a question isn’t covered.

What ships

  • Order-status lookup, answered instantly from your own order data
  • Return eligibility checked against YOUR stated policy, with the exact rule cited every time — never a black-box yes/no
  • Technical spec Q&A that answers only from your product data on file, and says so honestly the moment a question isn’t covered
  • Escalation to a human executive the instant something isn’t a confident, rule-based answer — never a guess dressed up as one
  • Weekly report: what got escalated, and why, so the rule set improves

Built for

E-commerce and D2C brands drowning in repetitive order-status, return, and spec tickets.

Price

₹75,000 setup, ₹28,000/month. Live in 12 days. Exclusive of GST.

Get Your Free Growth Audit

Tell us your ticket volume. We’ll show you how much of it never needed a human.