“Where’s My Order” Is Eating Your Support Team Alive.
Every order-status question and return request is a ticket, and by the time someone answers, the customer is already frustrated — or has filed a chargeback instead of waiting.
We answer order-status instantly from your own order data, check return eligibility against your stated policy with the exact rule cited, and escalate honestly the moment a question isn’t covered.
What ships
- Order-status lookup, answered instantly from your own order data
- Return eligibility checked against YOUR stated policy, with the exact rule cited every time — never a black-box yes/no
- Technical spec Q&A that answers only from your product data on file, and says so honestly the moment a question isn’t covered
- Escalation to a human executive the instant something isn’t a confident, rule-based answer — never a guess dressed up as one
- Weekly report: what got escalated, and why, so the rule set improves
Built for
E-commerce and D2C brands drowning in repetitive order-status, return, and spec tickets.
Price
₹75,000 setup, ₹28,000/month. Live in 12 days. Exclusive of GST.
Get Your Free Growth Audit
Tell us your ticket volume. We’ll show you how much of it never needed a human.